In 1981, after working for Cincinnati Bell Telephone Company for ten years, Donald L. Muirheid, Jr. established DLM Communications. From the beginning, Muirheid has believed that good service can be provided at an affordable price.
In July 1994, DLM Communications was incorporated and became a subsidiary of Muirheid Enterprises Inc. One year later, Mrs. Vickie Lenhof-Muirheid became Owner/President. Mrs. Lenhof-Muirheid brought expertise in management from Cincinnati Bell, where she had previously managed a large customer account and worked in the Marketing/Administrative department for 23 years. Under her guidance, DLM Communications was able to increase its customer base to 4500.
DLM takes a simple, complete approach to business. They provide your phone systems within the scope of an entire telecom solution. The professional staff will look at each client’s business plan and what the company may need. Then they provide the parts they can and refer their clients to providers who can offer the rest of the solutions they need.
Mrs. Lenhof-Muirheid, continues Donald Muirheid Jr's vision of managing DLM Communications as a family business with employees who are dedicated to customer service.
As service is the cornerstone of their business, DLM Communications chooses products that are highly reliable and user friendly. The company is dedicated to helping other companies determine the best all-around communications solutions for their businesses. With the sales force responsible for customer training on the products they sell, the whole DLM Communications concept of service is enhanced.
DLM Communications has a mission: To provide good quality service at a reasonable price with reliable products. Check out the testimonials to read about DLM clients who firmly believe this is exactly what DLM provides. We are the customer's advocate.